Privacy Policy

1. Introduction

Ascent ("Company," "we," "us," or "our"), located at Exton, PA 19341, operates the website ascentleads.co and provides digital marketing, website development, and automated lead generation services. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you interact with our services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business name provided through our contact forms or onboarding process.
• Communication Data: Messages, inquiries, and other communications you send to us.
• SMS Opt-In Data: Phone numbers and consent records when you opt in to receive text messages from us.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit our website.
• Cookies & Tracking Data: Data collected through cookies, pixels, and similar tracking technologies (see Section 6).

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Respond to inquiries and communicate with you about your project
• Send appointment reminders, follow-up messages, and service updates via SMS and email
• Send promotional messages if you have opted in to receive marketing communications
• Analyze website usage to improve user experience
• Comply with legal obligations

4. SMS & Communications

By providing your phone number and opting in to receive SMS messages from Ascent, you consent to receive text messages including appointment reminders, lead alerts, follow-up messages, and marketing offers. Message frequency may vary.

Message & data rates may apply depending on your mobile carrier and plan.

To opt out: Reply STOP to any text message at any time. You will receive a confirmation message and will no longer receive SMS messages from us.

For help: Reply HELP to any text message or contact us at adanstudio.co@gmail.com.

Consent to receive SMS messages is not a condition of purchasing any service from Ascent.

5. Data Sharing Policy

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and phone numbers collected for text messaging will not be shared with any third party for any purpose.

We may share information only in the following limited circumstances:

• Service Providers: Trusted vendors who assist in operating our business (e.g., GoHighLevel as our CRM and communication platform), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate protections in place.

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and gather analytics data. Cookies are small files stored on your device that help us recognize returning visitors and understand how our site is used.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

8. Third-Party Services

We use GoHighLevel as our customer relationship management (CRM) and communications platform. GoHighLevel acts as a data processor on our behalf and processes data only according to our instructions and their own privacy policy. We are responsible for ensuring that our use of GoHighLevel complies with applicable privacy laws.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt out of SMS communications at any time by replying STOP, or opt out of email communications by clicking the unsubscribe link.

To exercise any of these rights, contact us at adanstudio.co@gmail.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us: